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MUMBAI AIRPORT GUIDE, MUMBAI AIRPORT INFORMATION
Chhatrapati Shivaji International Airport, Mumbai 400 099, India
(0)22 2682 9000
(0)22 615 6031 or 6202
Number of Terminals
GMT + 5.5
The airport terminals are located 26-30km (16-19 miles) north of Mumbai
Transfer Between Terminals
The airport terminals are spread over two different locations 4km (2.5 miles) apart in the north of Mumbai. Terminal 2 is located at Sahar, and deals with international flights. Terminal 1, which deals with domestic flights only, is located at Santa Cruz. Free inter-terminal coach services transfer passengers between the terminals.
The airport is well signposted from Mumbai.
Car parking is available at both terminals. There are some 1,220 spaces at Terminal 2 and 780 spaces at the Terminal 1, with premium and standard car parks available at both terminals.
Car hire companies are operated by private agencies and can be found in the Arrivals halls of both terminals.
Road: Taxi: Pre-paid taxis, metered taxis and motor rickshaws are available at the airport (journey time to the city centre: 90-180 minutes). Bus: Buses are also available, with a city bus service to Mumbai and a pre-paid coach service to destinations in the southern states available. Intercity coach services can be booked in the Arrivals areas of Terminal 2. Rail: A railway reservation counter is also situated in Terminal 2, for connections to the metro rail system; trains run to he nearby airport Mumbai CST Terminus (formerly known as the Victoria Terminus) and Churchgate for connections to Mumbai and destinations throughout India.
Information and Help Desks
A meet and greet counter is located in Terminal 1B. There are also tourist information counters.
Money and communications: Telecommunications centres, offering telephones, fax, Internet and photocopying, are located in both terminals. There are also telephones, hotel reservation counters, bureaux de change, ATMs and postal services throughout both terminals. Eating and drinking: There are restaurants, snack bars, tea, cold drinks and coffee vending booths, bars, ice cream and chocolate shops. Shopping: Duty-free is available in Terminal 2. Luggage: Left-luggage facilities are available in both terminals. Other facilities: These include first aid and medical services, child care rooms and special snoozer chairs.
Conference and Business Facilities
There is a business centre and executive lounges in the Departures areas of both terminals. Airlines provide business class lounges and there is a designated executive lounge. There are also extensive conference and banqueting and business facilities available at the nearby Leela Kempinski Hotel (tel: (0)22 5691 1213; website: www.theleela.com).
Facilities for Disabled Travellers
There are lifts between floors, as well as disabled toilets and disabled parking at the airport. Wheelchairs are also available from the airlines on request; passengers requiring special assistance should inform the airline prior to travel. Free assistance to disabled passengers is available.
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