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NEW DELHI AIRPORT GUIDE, NEW DELHI, INDIA AIRPORT INFORMATION
Indira Gandhi International Airport, New Delhi 110 037, India
(0)11 2567 5126 (Terminal 1) or (0)11 2565 2011/21 (Terminal 2)
(0)11 2567 5444 (Terminal 1) or (0)11 2565 2030 (Terminal 2)
Number of Terminals
GMT + 5.5
The airport is located 23km (14 miles) south of New Delhi
Transfer Between Terminals
The International Terminal (Terminal 2) is about 5km (3 miles) away from the Domestic Terminal (Terminal 1) at Palam. There is a free transfer shuttle between the terminals. Indian Airlines, Jet Airways and Air India also operate a free shuttle running 24 hours; information counters are situated in the Arrivals areas of both terminals.
Car parking is available at both terminals. There are two car parks at Terminal 2 (premium and standard parking); a premium car park is also situated outside Terminal 1 (hall B). Free transfer is provided between Terminal 2 and the car park.
Car hire is available from Nitin Transport Company outside the customs halls at both terminals; however, there is no facility for hiring self-drive cars at the airport, as these are not generally available in India.
Road: Taxi: Delhi Traffic Police pre-paid taxi booths, located in the Arrivals areas of both terminals, issue vouchers for travel to the city; travellers should retain the receipt until reaching the desired destination and then hand it to the driver. Metered taxis and auto rickshaws are also available. Bus: Buses run from the Arrivals area of Terminal 2 to central Delhi via Terminal 1 24 hours a day (journey time: 50 minutes). A railway reservations desk is located in the Arrivals area of Terminal 2 for passengers wanting to connect with the railway. Coach: An air-conditioned coach service is available; bookings and information is available in the Arrivals hall of Terminal 2.
Information and Help Desks
There are information counters in both terminals. An Airport Manager Office is located at both terminals for 24 hour information and assistance.
Money and communications: Banks, bureau de change facilities, a post office and credit-card operated Internet kiosks are provided at both terminals. Eating and drinking: There are snack bars and restaurants in Arrivals and Departures areas. Shopping: There are duty-free shops in both the Arrivals and Departures lounges. The Terminal 2 transit lounge has duty-free and speciality shops. Luggage: There is a left-luggage facility at the premium car park area near Terminal 2 and the standard car park opposite Terminal 1. A baggage wrapping service is available in Terminal 2. Lost property is at the Airport Manager Offices in both terminals. Other facilities: There is a pharmacy in the International Terminal and medical units in both terminals, manned by a doctor 24-hours a day. Resting rooms and baby care rooms are available at both terminals.
Conference and Business Facilities
Executive lounges with business facilities are located in Terminal 1 halls A and B. The Maharaja Lounge is situated in transit area of Terminal 2; other lounges are available. Conference and banqueting facilities are available at the Centaur Hotel (tel: (0)11 565 2223), is situated near Terminal 2.
Facilities for Disabled Travellers
Toilets and ambulift facilities for disabled travellers are available; passengers should request any special assistance when booking their tickets. There is a special parking area for disabled travellers.
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